Reporting misconduct

The LWF Staff Code of Conduct defines the expected behavior of anyone representing the LWF. It applies to all staff during their service with and for the LWF, to anyone working for the LWF or on behalf of the LWF on another basis, such as a consultancy contract, a secondment agreement with another employer, temporary staff, trainees, interns, incentive workers and volunteers. It also applies to LWF-hosted visitors, to casual staff including persons representing the LWF in conferences and events, to all individuals carrying out activities under LWF’s name, and those involved in LWF-led programs and projects at all levels

If you are subjected to misconduct or witness misconduct during an LWF-led activity, we encourage you to report the breach through the form below. Please disclose all details at your disposal in order to facilitate the follow-up process.

Your report will be received by the LWF confidential focal point at the Geneva Office for Human Resources. It will be treated with due confidentiality and according to our Complaints Handling Mechanism.

  • Start
  • Complaint
  • Incident description
  • Proof/Witnesses
  • Response
  • Complete

Complaints Submission Form

This form should be completed by the person wishing to lodge a complaint or by a person who witnessed an incident. All information must be held securely, and confidentiality must be maintained at all times.

A: General data

Personal information

1. Name of the person reporting the misconduct

We encourage you to give your contact details. Anonymous complaints may be difficult or even impossible to investigate. Our Complaint Handling focal person may need to contact you for clarification or additional information. Your contact details will be handled confidentially and can only be shared with those who need to know when investigating the complaint.

1.1 Gender *
1.2 Age *

Contact information

2. Address

3. Telephone

3.1. Email

Incident information

4. Name of the person you wish to lodge a complaint against and report their misconduct (if known).

If not known, provide as many indications as possible:

5. Date and time of incident *

Day, Month Year | Hour: Minutes (provide the exact time of the incident if known).
Example: Friday, 1 February 2023 | 11:06 a.m.
6. Context of the incident*
Where did the misconduct occur (tick the box, multiple choices are possible):
If none of the options listed represents the context in which the incident occurred, please describe it here.

7. Place of incident *

Please provide the place (town, city and country) of the incident. Complaints of incidents without an exact location may be difficult or even impossible to investigate. Information will be handled confidentially and it will only be shared with those who need to know when investigating the complaint.

8. Date and time of reporting *

Day, Month Year – Hour: Minutes (provide the exact time the incident was reported if known).
Example: Friday, 1 February 2023 - at 11:06 a.m.